ICF Core Competencies and PCC Markers:

8. Facilitates Client Growth

Core Competency 8: Facilitates Client Growth

Definition: Partners with the client to transform learning and insight into action. Promotes client autonomy in the coaching process. 

  1. Works with the client to integrate new awareness, insight or learning into their worldview and behaviors.

  2. Partners with the client to design goals, actions and accountability measures that integrate and expand new learning.

  3. Acknowledges and supports client autonomy in the design of goals, actions and methods of accountability.

  4. Supports the client in identifying potential results or learning from identified action steps.

  5. Invites the client to consider how to move forward, including resources, support and potential barriers.

  6. Partners with the client to summarize learning and insight within or between sessions.

  7. Celebrates the client’s progress and successes.

  8. Partners with the client to close the session.

PCC Markers

  • 8.1: Coach invites or allows the client to explore progress toward what the client wanted to accomplish in this session.

  • 8.2: Coach invites the client to state or explore the client’s learning in this session about themself (the who).

  • 8.3: Coach invites the client to state or explore the client’s learning in this session about their situation (the what).

  • 8.4: Coach invites the client to consider how they will use new learning from this coaching session.

  • 8.5: Coach partners with the client to design post-session thinking, reflection or action.

  • 8.6: Coach partners with the client to consider how to move forward, including resources, support or potential barriers.

  • 8.7: Coach partners with the client to design the best methods of accountability for themself.

  • 8.8: Coach celebrates the client’s progress and learning.

  • 8.9: Coach partners with the client on how they want to complete this session.

Source: International Coaching Federation (ICF)

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